Privacy Policy

Last Updated: May 8, 2026

Who We Are

Midwest Dermatology Institute ("MDI," "we," "us," or "our") operates dermatology clinics in Battle Creek, Okemos, and Portage, Michigan. Our website is www.mwderminstitute.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact our practice.

Information We Collect

Information you provide directly: Name, email address, phone number, and any details you submit through our contact or appointment request forms.

Information collected automatically: This website collects personal information to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

Details about your use of this website, such as clicks, pages visited, scrolling, searches, and timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Health-related information: If you submit a message describing a medical concern, that information may be collected. Please note that our website contact forms are not secure medical communication channels. Do not submit protected health information (PHI) through this website.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and appointment requests

Communicate information about our services and locations

Improve our website and patient experience

Comply with applicable laws and regulations

Contact Form & Text Message Communications

When you submit a contact or inquiry form on our website, you can expect a response via text message from our number 517-514-4951.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

At MDI, we take your privacy seriously. The information you provide is protected and handled in accordance with HIPAA:

Your data is securely encrypted and stored in a HIPAA-compliant environment.

Access to your information is restricted to authorized personnel only, and it is used solely for the purpose of providing you with the best possible care.

We have implemented physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your personal health information (PHI).

By submitting a form on our website, you consent to the collection and secure storage of your information in compliance with HIPAA guidelines. You also consent to receive communications, including appointment reminders and updates, via secure text messaging.

HIPAA Notice

Midwest Dermatology Institute is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information as a patient is governed by our separate Notice of Privacy Practices, available at any of our office locations or upon request. This website Privacy Policy applies to website visitors and does not replace or supersede our Notice of Privacy Practices.

MDI's HIPAA Privacy Officer is Miranda Babcock, Practice Manager. For privacy-related questions or concerns, Miranda can be reached at miranda@mwderminstitute.com.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Analytics and performance cookies are used on this website to view site traffic, activity, and other data, only when you acknowledge our cookie banner.

You may disable cookies in your browser settings; however, some features of the site may not function properly as a result.

Third-Party Services

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address. Squarespace needs this data to run the website and to protect and improve its platform and services. You can read more about how Squarespace uses your data in their Privacy Policy.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including information about your browser, network, or device, and your IP address.

We do not sell your personal information to third parties.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

If you would like to request that we delete information you have submitted through our website, or if you have questions about how your data is handled, please contact our HIPAA Privacy Officer, Miranda Babcock, at miranda@mwderminstitute.com.

Contact Us

miranda@mwderminstitute.com

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.